Privacy Policy

Last Updated: March 5, 2025

Introduction

North American Diesel Parts (“NADP,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information about you when you visit our website (nadieselparts.com), use our services, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

Information We Collect

Personal Information You Provide to Us

We may collect the following types of information when you provide it to us:

  • Contact information: Such as your name, email address, mailing address, and phone number
  • Account information: When you create an account, such as username and password
  • Payment information: Such as credit card or other payment details (note: our third-party payment processors process payment information)
  • Order information: Products purchased, shipping details, and order history
  • Communications: Information you provide when you contact our customer service team, request support, or leave product reviews
  • Marketing preferences: Your preferences for receiving marketing communications from us

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and your usage of our website, including:

  • Device information: This includes your IP address, browser type, operating system, and device type
  • Usage data: Such as pages visited, time spent on the site, links clicked, and the page that referred you to our website
  • Location information: General location information based on your IP address

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and deliver a better user experience.

You can control cookies through your browser settings. However, if you block certain cookies, some features of our website may not function properly.

How We Use Your Information

We use your information for the following purposes:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer support and respond to your inquiries
  • Send transactional emails (such as order confirmations and shipping updates)
  • Improve our website, products, and services
  • Personalize your experience and deliver relevant content
  • Send marketing communications (subject to your preferences)
  • Detect and prevent fraud
  • Comply with our legal obligations
  • Enforce our terms and conditions

How We Share Your Information

We may share your information with:

  • Service providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, marketing, and website hosting
  • Business partners: Companies we partner with to offer products or services
  • Legal authorities: When required by law, legal process, or government request
  • Professional advisors: Such as lawyers, accountants, and insurers
  • Business transfers: In connection with a merger, acquisition, or sale of all or part of our business

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Opt-out: Opt out of marketing communications
  • Do Not Track: Our website currently does not respond to “Do Not Track” signals

To exercise these rights, please contact us using the information in the “Contact Us” section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a more extended retention period is required or permitted by law.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. An updated “Last Updated” date will indicate the updated version. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

North American Diesel Parts
411 64th Ave
Coopersville, MI 49404

Email: [email protected]
Phone: (877) 495-4528

California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). For more information about these rights, please contact us.

International Transfers

If you are located outside the United States, please be aware that the information we collect may be transferred to and processed in the United States. By using our website, you consent to transferring and processing your information in the United States, which may not provide the same level of data protection as your country of residence.